Residenz Spa Etiquette
The Residenz Spa is a quiet, relaxing place for body, mind, and soul. To guarantee a relaxing atmosphere for all, we ask that you kindly keep all noise to a minimum. Please turn off your cell phone, and don’t drink alcohol or smoke cigarettes during your stay at the Residenz Spa. Please inform us of any medical needs you may have.
We kindly ask for your understanding that pets are not allowed here as well.
Bath robe and slippers are appropriate dress for the Residenz Spa. Please shower before using the sauna and please always put a towel underneath you in the sauna or the floating water bed.
The Residenz Spa is generally open for our guests from 3 p.m. to 10 p.m. For the use as 'private spa' please make your appointments as early as possible. During this time the Residenz Spa is closed for other guests.
Please notify us at least 24 hours in advance if you have to change or cancel an appointment or treatment. If no notice is given, we will need to charge 100% of the price for the missed appointment.
For late arrivals, it won’t be possible to extend your treatment and the reserved room beyond your appointment time, unfortunately. If you arrive late, your appointment in the Residenz Spa will be shortened accordingly, so that the next guest does not have to wait. Please note that we will need to charge the full price.