Important Information to Make Your Stay as Carefree as Possible
Duration of Stay
- Please note that your room will be available by 3:00 p.m. on your arrival day and must be vacated by 11:00 a.m. on your departure day for cleaning.
- If available, and upon agreement, you may extend your stay for €10.00 per hour.
- Please note that we are not able to make reservations for particular rooms or floors. We try our hardest to reserve the room you request.
You may use the following payment methods at our hotel: Girocard, Maestro, MasterCard, Visa, American Express or cash. Please note that we do not accept credit cards for special seasonal prices.
We provide parking spots for your car directly in our own hotel parking garage, that’s only 150 meters (500 feet) away, or in front of the hotel (if available). Please let us know if you require a parking space when you make your room reservation because there are generally very few parking options in small downtown Passau. The costs for parking are 10.00 € per night. If you require parking for the time being on a cruise ship or on a bike tour, please see the conditions at Long Term Parking.
We charge 8.00 € per night for dogs. Please note that dogs may only stay per prior agreement and may stay only in certain types of rooms in certain categories. Dogs are not permitted in the breakfast area and the sauna area.